I’m trying to determine whether this is a firmware issue or if anyone has found a solution.
Devices
2 × Third Reality Matter Wi-Fi Garage Door Openers
Firmware: v1.00.13
HomePod (2nd Gen), HomePod Software 26.5
Apple TV 4K (3rd Gen) also tested as a Home Hub
UniFi Wi-Fi network
Both garage door openers work perfectly in the Third Reality app, but in Apple Home they continuously cycle between:
Available for about 4–6 seconds
“No Response” for about 1–2 seconds
Then reconnect automatically
This repeats indefinitely.
The devices are still controllable in the Third Reality app while Apple Home reports “No Response.”
What I’ve already tested
Two different garage door openers (both behave identically)
Added through Third Reality first, then Apple Home
Factory reset and added Apple Home first, then Third Reality
Same behavior either way
Tested with HomePod (2nd Gen) as the Home Hub
Tested with Apple TV 4K (3rd Gen) as the Home Hub
Same behavior with either hub
Tested while connected to the main AP
Tested while connected to a mesh AP
Same behavior in both cases
Same network (no VLANs)
No client isolation
No multicast filtering
Other Matter-over-Wi-Fi devices (door locks) work perfectly on the same network and Home Hub
