Problems with Soil Moisture Sensor

Olddawg

Bought 4 and having same problem with 1 that is less than 15 feet from 3reality repeater.

patlar

Are having the same issue, works fine for few minutes before the issues starts. I saw in another thread about a new firmware verison, when can that one be expected and will that solve these issues?

GaryH

I have three of these and every day or so, 1 of these goes offline. the only way I have been able to get them back online is to re-pair. I have about 25 other Zigbee devices and none of them are having any issues. I also have a reliable. Third Reality Night Light. repeater within a few feet of them. The Night Lights do not lose their connectivity.

stevo

I am seeing the same behavior with my sensor. Only a battery pull and re-pairing fixes the connection. Would love to but more but this is preventing me from doing so.

rfernberg

I bought four of these and am having the same issue on all of them. Z2M says Firmware ID v1.00.38 (N/A) and installed/availible version 0.0.00-0.0.26. I have several main powered zigbee devices close by in the garden.

olaf008

when will we get a solution to the problem ?
otherwise all the crap goes back !!!

thehaseebahmed

I just moved from ZHA to Z2M on HAOS. Moisture value is not being reported while it was reported fine on ZHA. Not sure what to do 🤔

fbane

thehaseebahmed Moisture is being reported as Humidity in HAOS at this time until updates are made.

Masetto

Same problem here. I installed 2 of these a few weeks ago through Z2M. The two stopped working simultaneously, a few hours after adding 2 sonoff TRV valves in the same area. I wonder if it’s a coincidence or not.

thehaseebahmed

fbane Humidity value is wayyy too low to be moisture 😅
But let me physically check my soil as well, Thanks!

UPDATE: Just checked, the soil was dry but pouring 2L of water into it only raised the value from 6 to 14% so something is def. off 🤔

fbane

thehaseebahmed If you check the posts around here there is a post that says how to recalibrate it

thehaseebahmed

fbane I tried looking but couldn’t find anything like that. Even ChatGPT didn’t come up with anything in particular 😅

fbane

thehaseebahmed https://discuss.3reality.com/d/146-soil-moisture-sensor-is-sporadic

olaf008

:-)

cridemichel

hi,
same problem here, I am using latest firmare 0×0000002e and moisture sensor sends reports for a while and then just stops doing that, getting stuck. Anyone has solution other than sending it back?

thank you in advance
Cristiano

ejschwartz

I am having similar issues. I get readings but then the sensor drops off and never comes back.

francis

I just updated the sensor to the latest firmware (after reading this post, I hope I don´t regret it…), but my question is more about the moisture value reported by the sensor. I realised the moisture reported changes with the temperature, which is typically what happens with humidity in the air, but it shouldn´t happen with a capacity sensor, as the moisture of the soil is not affected by the ambient temperature. This makes the sensor almost useless, as the moisture of the soil reported by the sensor changes even when it hasn´t been raining. Is everyone experiencing the same issue?

jwatkins1180

Hello, I just bought 4 of these (and I need 6 more) and they updated to v1.00.46 via OTA. I didn’t run long on v1.00.38, so I can’t comment on that version. However, I have to go out an remove the batteries then put them back in, as they quite send updates entirely! this makes these devices worthless for my use case with watering automations. if I don’t see an acceptable response, I will be returning these junk sensors immediately and will not consider ThirdReality devices in the future!

zhechen

jwatkins1180 Sorry for the inconvenience. May I ask how far your device is from the hub? Please contact us at support@3reality.com for further assistance.

mv4neck

I’m having the same problem. Sensor had most recent firmware, is outside within 5 meters from the hub & other zigbee items (lamps), reports -69 dBm and connected via ZHA. It works perfectly for a day, then suddenly it stops connecting (shows the same steady value from then on before reporting ’disconnected). Then I take it out of the soil, put in inside for a few minutes, it reconnects, reportt RSSI of -65 dBm and then it works. Then I take it outside again, keeps working for a while and then it will disconnect again. What could cause this problem?

zhechen

mv4neck May I ask if there are other router devices in your network? It is possible that the sensor is connected to a router device, which might be causing the offline issue. If possible, please contact our customer support team to provide more details about your situation.

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